Baxter Support

Baxter's comprehensive support comprises a nationwide network of renal product / therapy professionals and field service facilities.  Each professional and facility is strategically located to effectively serve clinics within a specified geographic region. Your Sales Representative can introduce you to the support professional or facility designated to service your clinic’s needs.

Here to help resolve your clinic's challenges today and tomorrow.

Clinical Educators

Baxter has 50+ Clinical Educators to help identify improvement areas, share best practices and provide education related to the safe and effective use of Baxter products. 

Call 888-736-2543

Baxter Sales Representatives

Baxter Sales Representatives provide technical and administrative product information, demonstrations and price quotations, and work closely with Baxter customer service and operations to ensure your satisfaction. 

Call 888-736-2543, OPTION 4

Center for Service

In addition to 70+ renal sales professionals, Baxter offers on-call support for product needs and 24/7 support for renal therapies customers.

Call 888-229-0001

Renal Clinical Help Line

The Renal Clinical Help Line is staffed with experienced clinicians who can help you get access to the medical information you need.

Call 888-736-2543, OPTION 2

Field Technical Services

Baxter Global Services (BGS) is a nationwide, field technical service provider for all renal (and non-renal) products manufactured and/or distributed by Baxter. BGS has a strong tradition of providing exceptional service for our customers by helping them comply with local, state, and federal guidelines in respect to maintenance of medical devices. BGS employs 75 technical service representatives—strategically located throughout the country—that deliver onsite technical service support to your dialysis program.

Call 800-553-6898

Sales Rep Map

Baxter Sales Representatives

Provide the support needed to build customer satisfaction and long-term relationships.


Therapy Development Specialists

Provide product information for customer-specific therapeutic goals.

CE Map

Clinician Educators

Educate the safe and effective use of Baxter products.

Field Tech Map

Field Technical Services

Provide support for biomed teams, including troubleshooting, repair, and maintenance services.

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Hemodialysis is not a “one-size- fits-all” treatment. That is why Baxter offers a variety of dialyzers that will help you meet the specific needs of your patients.

Hemodialysis Systems

Baxter's PHOENIX X36 Hemodialysis Delivery System is designed to be an easy-to-use device.

Disposables & Ancillaries

Baxter offers conventional bloodlines, needles and compression dressings for use in hemodialysis treatment.

Saline & Concentrates

Baxter provides more saline to healthcare facilities and providers globally than any other supplier in the industry. 

Rx Only. For the safe and proper use of the devices mentioned herein, please refer to the Instructions for Use or Operator's Manual.

Baxter, Diascan, Exalis, Exeltra, Phoenix, Polyflux and Revaclear are trademarks of Baxter International Inc.

Citrapure, Dri-Sate, RenalPure, Rockwell, Rockwell Medical and Sterilyte are trademarks of Rockwell Medical Inc.